Terms & Conditions
Effective Date: May 19, 2026
Business Name: Elevate Orthodontics
Elevate Orthodontics SMS Terms and Conditions
These SMS Terms and Conditions explain how Elevate Orthodontics may use text messaging to communicate with patients, parents, guardians, and prospective patients. By providing your mobile phone number and opting in to receive text messages from Elevate Orthodontics, you agree to receive SMS communications related to your orthodontic care, appointments, account support, and practice updates.
Elevate Orthodontics is committed to using text messaging in a clear, respectful, and helpful way. SMS messages are intended to make communication easier for patients and families while supporting a smooth orthodontic experience.
SMS Program Description
Elevate Orthodontics may send SMS text messages related to:
Appointment reminders
Appointment confirmations
Appointment rescheduling notifications
Office updates and announcements
Treatment-related information
Billing notifications
Two-factor authentication, account verification, or security-related messages
Customer care and support communications
Message frequency may vary depending on your interaction with our office, scheduled appointments, treatment activity, and the services you request.
Consent to Receive SMS Messages
By opting in, you consent to receive recurring automated and non-automated text messages from Elevate Orthodontics at the mobile number you provided. Consent to receive SMS messages is not a condition of purchase, treatment, or receiving services from Elevate Orthodontics.
You may also review general consumer information about unwanted texts through the Federal Communications Commission and messaging best practices through CTIA’s Messaging Principles and Best Practices.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and phone plan. Elevate Orthodontics is not responsible for charges from your wireless carrier.
SMS delivery may depend on your mobile carrier, device, service availability, and network conditions. Elevate Orthodontics cannot guarantee that every message will be delivered immediately or without interruption.
Opt-Out Instructions for SMS Messages
You may opt out of SMS communications at any time by replying:
STOP to cancel SMS messages.
After you send STOP, you may receive one final confirmation message confirming your opt-out request. After that confirmation, you should no longer receive SMS messages from Elevate Orthodontics unless you opt in again.
Opting out of SMS messages may limit our ability to send appointment reminders or other text-based updates. You may still contact the office directly for assistance.
Help Instructions for SMS Support
For assistance with Elevate Orthodontics SMS messages, reply:
HELP for help.
You may also contact us directly:
Phone: (916) 269-0001
Email: smiles@elevateortho.com
Website: elevateortho.com
Privacy and Patient Communication
Elevate Orthodontics respects patient privacy and uses SMS communication to support patient care, scheduling, and office communication. Please avoid sending sensitive health, payment, or personal information by text unless specifically instructed by our office through an approved communication process.
For more information about how we handle personal information, please review our Privacy Policy.
Updates to These SMS Terms and Conditions
Elevate Orthodontics may update these SMS Terms and Conditions from time to time. Any updates will be posted on this page with the revised effective date. Continued use of SMS communication after updates are posted means you accept the updated terms.
